FAQs

Can you make custom pieces?
Of course! I'm always open to discussing custom or freelance work whether its for consumer or business. Feel free to drop me an email at paige@pnbdesigns.co.uk

Can you make this print in "X" size?
If you require your prints to be printed in a size not listed per item, we can print your product for you in many more sizes. Just email us at paige@pnbdesigns.co.uk and we can discuss your custom size.

When will my item ship?
For COVID-19 Shipping info please click here.

Usually, items take 1-2 working days or 3-5 working days to be prepared and posted depending on the items you are purchasing. Their shipping time will depend on your location, and the shipping method you choose at checkout. Click here for more detailed delivery info

Personalised items take a little longer. Please allow roughly 1-2 weeks for your item to be prepared and dispatched. Once dispatched please allow 2-5 working days.

Do you ship to my country? 
I currently ship to the UK only. Hopefully we are able to open up our shipping to other countries in the near future. Apologies if this causes any inconvience.

Do you accept Returns?
Yes! You may return any item from 14 days of receipt of your order, providing it is in an as-new and saleable condition. Click here for more Returns information.

I need to Return an Item, What should I do?
Check out the returns policy above, or send me an email at paige@pnbdesigns.co.uk and let me know you're wishing to return an item.

Oh no! My item got damaged in the post! What should I do? 
Don't panic! Check out the returns info under "damaged item".